M.A.D.E by Dominique Jenelle

BOOKING & DEPOSITS: DEPOSITS AND ALL RULES APPLY TO EVERYONE! ONCE YOUR APPOINTMENT IS BOOKED, YOU ARE ALLOWED TO CHANGE AND/OR RESCHEDULE YOUR APPOINTMENT UP UNTIL 48HRS OF THE APPOINTMENT TIME. LAST MINUTE/ SAME DAY BOOKINGS: ALL SAME DAY BOOKINGS ARE WELCOME BASED UPON AVAILABILITY. IF THERE IS A PARTY OF 2 OR MORE BOOKINGS THERE WILL BE AN ADDITIONAL $50 PREP FEE. TIME AND ENERGY IS REQUIRED TO PREPARE FOR MULTIPLE CLIENT PARTIES. RESCHEDULING: WHEN RESCHEDULING YOU ARE ONLY ALLOWED TO TRANSFER YOUR DEPOSIT ONCE! CHANGING MORE THAN ONCE WILL RESULT IN YOU REBOOKING AND PAYING ANOTHER DEPOSIT. IF YOU CANCEL LESS THAN 48HOURS PRIOR TO OR SAME DAY YOUR DEPOSIT WILL NOT BE REFUNDED. ADDITIONALLY, ANY NO CALL/ NO SHOW OR SAME DAY CANCELLATIONS WILL BE REQUIRED TO PAY THE REMAINING BALANCE OF THE TOTAL SERVICE CHARGE AUTOMATICALLY. NO EXCEPTIONS! I AM AN ENERGY BASED BUSINESS — RESPECT FOR MY TIME AND ENERGY IS WHAT I GIVE AND ALL I EXPECT OF MY CLIENTS IN RETURN. LATE NOTICE: COMMUNICATION IS KEY! I KNOW THINGS COME UP AND THERE’S THINGS THAT HAPPEN OUT OF OUR CONTROL LIKE TRAFFIC, HOWEVER NO COMMUNICATION IS UNACCEPTABLE. IF THERE IS NO NOTIFICATION OF YOUR LATENESS OR IF YOU ARE LATER THAN 15 MINS YOU WILL BE REQUIRED TO PAY A $20 LATE FEE TO STILL RECEIVE SERVICE OR IF I’M FULLY BOOKED WILL NEED TO RESULT IN A RESCHEDULE FOR ANOTHER TIME/DAY. IF YOU ARE FREQUENTLY LATE, LACK COMMUNICATION AND RESPECT YOUR REQUESTS WILL UNFORTUNATELY BE PLACED ON A BAN LIST. THANK YOU FOR YOUR BUSINESS!